Our Guarantees and Privacy Policy

HandUA fully understands how important information secrecy is for each of our customers and partners. Our main target is full secrecy and protection of your information. We shall never use any obtained information commercially, share or sell it to any third parties. HandUA takes all necessary steps to protect your information against disclosure, alteration and unauthorized access.

If you have any questions, or wish to get more detailed information, please contact us at:
E-mail: info@handua.com
Tel: +38(044)451-63-73


Safe Shopping Guarantees
We cooperate with Pay Pal, secure online payment system. Pay Pal's Secure Sockets Layer (SSL) software is one of the best products dedicated to online money transfers security currently available in the market. The product enciphers your personal information, including credit card number, name and address, so it may not be read during its transfer via Internet.

Worldwide Delivery
We cooperate with leading organizations providing high-quality deliveries within shortest possible terms.

These are: DHL, EMS, UPS
Every work of art is packed by hand in ultra strong materials, applying special technologies, and then carefully transported. Thus, you may be absolutely sure that your purchase will be delivered undamaged within specified terms.

Money Back Guarantee
If for any reason you are not satisfied with your purchase, please send a refund request by e-mail or telephone within 3 days from the date you received the purchased goods.
E-mail: info@handua.com
Tel: +38(044)451-63-73
HandUA shall refund the product price, but not shipping cost, upon receiving the purchased good in its original condition, i.e. undamaged. You may exchange your purchase with any other art work by applying the refund value to the new purchase price. Shipping cost is free for a product exchange and unused exchange value will be refunded.